Insurance

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Large Midwestern Life Insurance Co.
Company is a leader in variable, fixed and fixed index annuities. Insurance choices include protection and legacy creation designed for use within customized retirement plans.

Captive team highlights:

1. CyberLife/Cobol – Production support and CyberLife maintenance.
2. Model Office – Development and execution of test plans for CyberLife as well real-time systems.
3. Java – Development of real time systems that automate transaction processing, clearance/settlement and e-delivery of statements, trade confirmations and tax documents.

Dedicated offshore infrastructure – secure environment

CyberLife/Cobol

CyberLife Maintenance and Enhancement

Following are examples of the type of requests completed by the offshore team:

1. Case 1 – Addition of overloan footnote to annual statements when a policy will lapse because of overloan in the next policy year.
2. Case 2 – Program updates to ensure that customer notification letters are sent 60 days prior to the maturity date of the policy.
3. Case 3 – Valuation cycle tuning. Improvements were made to reduce CPU run time by 30%.
4. Case 4 – Monthly premium reconciliation between pending and in-force after the premiums are reversed.

System Conversion

Converted Fixed Indexed Annuity from Vantage to CyberLife, including system support for underwriting, premium payment, fund allocation, fund transfer, crediting methods, value calculator, withdrawal and surrender, death claim, and ending renewal

1. 10+ engineers
2. 12 Technical Designs
3. Wrote/modified 31 programs
4. Over 6000 lines of code

Production and Cycle Support

• Monitor and support nightly CICS and batch runs of CyberLife, Vantage and other systems during regular working hours in China
• Resolution of ABENDs and problems that prevent business processing
• 9:00 PM to 6:00 AM EST Monday to Friday

Model Office

Business domains

1. Insurance
   • CyberLife
2. Financial Industry
   • Asset Management platform
3. Others
   • Content management system
   • Internal Web systems

Software Testing

1. Test Plan Development
   • Business requirement analysis, scenario identification, test case development
2. Test Plan Execution
   • Test cases execution, test result reporting
3. Regression Testing
   • Execute regression test plan in the regression environment
4. Defects Tracking
   • Defects logging, defects verification
5. Scripting for automation testing
   • Develop scripts for automated testing tools such as Mercury QTP

Java Development

System Enhancement and New Development

1. Case 1 – Enhanced an asset management platform, which is a real time J2EE system consisting of 1300+ tables and 5000+ stored procedures
2. Case 2 – Enhanced workflow to support additional document types in compliance content management system
3. Case 3 – Developed a new web based contact/issue tracking system
4. Case 4 – Porting a C++/Access desktop application to a web based Java application

Technical Stack

1. Java, JavaScript, Perl, C#
2. SQL, Store Procedure
3. Web service, EJB
4. Ajax
5. DB2, Sybase
6. Websphere, Weblogic

Back Office Support

Monitor and support nightly back office cycles of a real time asset management platform
Resolution of exceptions and problems that prevent business processing
7:00 PM to 9:00 AM EST Monday to Friday

Services Offerings

1. Document Management System – Design and Architecture
2. Document Development
3. Upgrades or Migration
4. Testing
5. Architecture/document design reviews
6. Custom coding or applications including:
   • Data transformation
   • Custom U/I’s
   • Custom webservices or integration work