Objectiva

Case Study: Document Conversion Process

About the Client

Client is a leading global payments, network, travel and banking company. It is a leader in charge and credit cards, Travelers Cheques, travel financial planning, business services, insurance and international banking.

Client Need

Client's Correspondence Processing Center produces approximately 40m letters per year. Converting nearly 60,000 types of letters from legacy system to open standard formats would enable a savings of 66% on the production cost. Quality of "Customer Touch" correspondences could not be compromised.

Objectiva's Solution

Objectiva, working with Document Sciences, established a Document Conversion Center to provide high quality, low cost conversion services.

  • Document Conversion
  • Quality Assurance
  • Document Consolidation

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