In any outsourced project, establishing the most effective project management is crucial. That is the reason why we take utmost care in assigning a project manager to a project. In most cases, the project manager is local to the client and works closely with the client liaison(s) throughout the project lifecycle.

The very first task of the project manager is to develop a comprehensive Project Management Plan (PMP) that establishes the following:

• Process Customization:
  Any deviation from Objectiva's standard Global Delivery Process and the reasons for such a deviation (budget, time pressure, etc.)
• Communication Plan:
  How will the team communicate across geographic locations, daily and weekly status reporting mechanisms, use of instant messaging, email, video conferencing, web conferencing, telephone and other communications tools.
• Configuration Management Plan:
  What tools to use for version control, build packaging and releases.
• Roles and Responsibilities:
  Who does what on the project team; reporting and escalation mechanisms.
• Project Scope, Timelines and Objectives:
  Limitations of the scope, the major milestones and timelines that must be achieved, and the overall business objectives of the project.
• Change Control Process:
  The objectives process of requesting a change to the scope or requirements of a project and how to reach sign off by both the client and our team on each change request.
• Project Audit Plan:
  How will the project checkpoints be audited to ensure that they have been followed consistently.

In addition to the PMP, the project manager and technical team leader are responsible for developing, tracking, and adjusting a Project Work Plan (PWP) that details all the tasks to be carried out, who is assigned to work on each task, milestones and deadlines for deliverables, and overall phasing of the project. Our PWPs are often developed in Microsoft Project, but our team can use other tools if so desired by the client.